Suggestion from an anonymous individual:

Change your e-mail system, it's a piece of shit. It constantly boots me off, or freezes and requires a re-login.

Response from Michael Han:

Our e-mail system (the one we use here in the library) is quite good actually. This consultant is quite happy with it. But the library doesn't provide accounts to the rest of campus so I can't imagine that your complaint is actually directed at our e-mail system.

I'll guess that your account is on ITSA, and by your description of the problems you're having, I'll go further and guess that you login interactively via telnet and read mail with PINE. If this is the case, then allow me to offer you some suggestions on how to improve your e-mail experience.

If you usually login from a Macintosh, try using a Windows-based workstation to login to ITSA. There are some problems people have that are specific to the telnet program (NCSA Telnet) on the Macintoshes. We're considering replacing it with a potentially lessy buggy program.
Consider using Eudora. It runs independently of ITSA most of the time, so you won't be as likely to be affected by these kinds of problems. It is also the campus standard.
A common problem people have with PINE is that the screen freezes when they attempt to begin composing a new message, often as a reply to a previous message. When this happens, if you disconnect your session and log back in, you can often go to the "Compose" selection after entering PINE to be asked if you wish to resume your interrupted composition, putting you directly back in the message you were editing.

For future reference, complaints regarding ITSA should be directed to the administrators of ITSA, Information Technology Services (ITS) of UCSF. You can reach them via email sent to adcomcs@itsa.ucsf.edu or by phone at 415-502-3727 (this is a campus number, so you can dial 23727 from a campus phone).

Also for future reference, rude and foully-worded complaints, while satisfying to write, are generally less helpful to oneself than a polite but firmly-worded one. When offered anonymously, rude complaints such as yours descend into the area of counter-productive insults, to which we really see little point in responding.

Finally, investing a minimal amount of time researching a problem like this should have revealed to you that giving your complaint to us would not be appropriate. Individuals unwilling to invest even a minimal effort in how to resolve their own problems are, in this consultant's opinion, entitled to little sympathy. Individuals unwilling to invest even a minimal effort in how to resolve their own problems before resorting to rude, cowardly verbal attacks are, in this consultant's opinion, entitled only to a veneer of professionalism and civility over acerbic observations. Even so, I hope that I've been able to be of some assistance to you.

rant:mikehan.com